If you are experiencing problems with a SolisTek product, the first thing you should do is contact the store you bought it from.
The SolisTek reseller should be able to provide support and handle your warranty request.
If the retail store cannot help you with the warranty claim, then please contact the local distributor.
You can always contact us directly for support, we will get back to you within 48 hours.
Always keep your receipt or proof of purchase.
Ballasts: SolisTek offers a 3 year warranty for digital ballasts
Lamps: SolisTek offers a 1 year warranty for HID lamps.
Please ensure that you purchase your SolisTek products from reputable and authorized retailers & keep receipt and original packaging.
This limited warranty and liability set forth herein are in lieu of all other warranties and liabilities, whether in contract or in negligence, express or implied, in law or in fact. The implied warranties of merchantability and fitness for a particular purpose are limited to the duration of the applicable product warranty. Company does not authorize any person to create for it any obligation or liability in connection with the products.
Notwithstanding anything in this limited warranty to the contrary, company shall not be liable for any incidental, consequential, indirect, special and/or punitive damages, whether based on contract, warranty, tort (including, but not limited to, strict liability or negligence), patent infringement, or otherwise, even if advised of the possibility of such damages. Company's maximum liability hereunder is limited to the original purchase price of the products.